Frequently Asked Questions

10 Things You Should Seriously Consider:

1 – Fraction of the Cost.

Without a doubt the most attractive benefit to any business, as cash becomes tighter and cost-cutting solutions are explored, hiring a local business like HDRcustoms to get the job is a great way to save. We can afford to charge much lower prices because we don’t necessarily have the same kinds of overheads that a large company has, such as a large office and one hundred employees.

A large design company by its very nature has high overheads and requires lots of underpaid support staff to help it run, so it is quite normal that a smaller local business will cost a lot less than hiring a large company to complete the work you need done.

2 – Personalized Experience.

More often that not, a large organization has too little spare time on their hands to give you the personalized experience your business deserves. This experience is even more essential when it comes to launching an online presence, a website is an extension of yourself and you need to have as much input and influence on the key aspects of it such as design and layout.

Due to the fact that HDRcustoms is a small local business, we have the time to speak directly with clients and really get a feel for their project. Clients often tell us that they fear approaching a large company because they feel that they won’t have enough input or will be pushed to spend more money on needless features which they don’t fully understand, and have never had explained to them. One client, who used a large media company previously, said they felt bullied into making decisions against their will, rather than having the freedom to choose.

3 – Better Budgeting & Cost Control

A large media company will be more interested in larger projects. and even more in the monthly revenue they can acquire as a result!  It simply isn’t worth their while to take on smaller projects often times. In contrast, HDRcustoms values projects of all sizes and can offer the best services to suit the ideas and needs of the individual client. HDRcustoms will help you to manage the costs of the project, suggesting ways to cut costs if appropriate and save you money!

4 – Communication

You’re with a large media firm and they’ve tasked a great project and marketing manager. They seem to listen well – identifying your needs and suggesting solutions. He or she is probably attractive. It’s customary to send an attractive (often opposite sex young person) out to meet clients.

All goes well.

Problems start when the person who probably has a marketing background communicates your web site dream to designers and then programmers and project or line managers. Communication becomes a game of Chinese Whispers. YOU are several degrees of separation away from the people who are actually building your site. And in many cases, coders are outside of the country. The company boss doesn’t want you to meet that person because he might tell you how much he’s getting paid.

How often have you heard, “I forwarded that info to our Content Manager on Tuesday. Oh. She didn’t get back to you? Hang on … Ah, yes it looks like she’s away on maternity leave. Is there anything I can help you with?”

The point is that nobody is really listening to you. When your web guy is working for the man, he’s answerable to his bottom line – not yours.

HDRcustoms is answerable to clients and the work they do. We listen, care and will spend time with you personally and be tentative to your needs at all times.

5 – Same Quality of Work if not better

One of the most shocking discoveries for clients I have worked with, is that a small local web design business like HDRcustoms can produce work to the same (sometimes higher) standard as the work from an large agency, clients most often feel like they have received exceptional value for money because of this.

Quite typically a small local web design business like HDRcustoms is more likely to care about each project, treat you with respect, return your calls promptly, notify you promptly if problems arise, keep in contact and deliver the project on time, and by nature more able to offer a flexible service to suit the needs of their clients, We are usually able to choose our work schedule and have the ability to work out of normal office hours if required.

6 – New Technology

Large companies are weighed down by process. If you read any management book at all, you’ll discover that process is part of the intellectual property (IP) a proprietor sells when he/she finally lets go of a business. The aim of identifying, measuring, categorizing and then training a work methodology takes a long time to establish. In an industry where the technology changes almost monthly, adjusting to change and effectively communicating those changes to staff can take some time. But the web waits for no-one.

A a small local web design business like HDRcustoms can change as soon as new technology (such as responsive web design) hits the ‘net. There’s no complex chain of management for seeking approval.

7 – Skills & Qualifications

Is the person building your website fully qualified? Are they aware of industry best practices and coding standards? Or is there poorly paid twenty-something sitting in a back room, drinking coke while using Dreamweaver to build your site – without any real knowledge about the underlying code?

If you go with a large company, your designer will probably be a cheap graduate because that’s where the money is. It’s likely that he or she will also be 100% responsible for the build of your site – responsible to the company bottom line – not to you and your web site. His boss knows very little about web design. More likely, he will be reading about how to maximize profit, how to expand, or how to franchise the company. If he can pay a web designer $15/hr and out-charge to you at $200/hr, then he’ll be okay. None of this is remotely related to your website.

8 – Care

This is the big one.

Small local web design business like HDRcustoms actually care about what they do.  Their success depends on how much they care. The website they build for you will be their own. If I were you I’d want that to be the case. It is definitely NOT the case with a larger media company. That site is solely yours.

Check out any website made by a company. Any website at all. It’s not uncommon for companies to charge more than $5K and up for a basic website. $3K will get you a stunning website from HDRcustoms.

9 – Ability to manage your own website

Content Management Solutions (CMS) like WordPress allow a client to easily make changes to their web site after it has been developed. HDRcustoms also installs plugins like Visual Composer that allow you to take control over your website content. You will never again be at the mercy of a controlling development firm who wants you to pay for updates and changes.

10 – The bottom line is simple :

With a design firm you might be lucky to get what you paid for.
With HDRcustoms, you’ll get much more for half the price.

Responsive Web design is the approach that suggests that design and development should respond to the user’s behavior and environment based on screen size, platform and orientation. The practice consists of a mix of flexible grids and layouts, images and an intelligent use of CSS media queries. As the user switches from their laptop to iPad, the website should automatically switch to accommodate for resolution, image size and scripting abilities. The website will have the technology to automatically respond to the user’s preferences. This will eliminate the need for a different design and development phase for each new gadget on the market.

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date ? let us provide you a Free of Charge Website Evaluation – we can redesign your website to take advantage of the latest web technologies.

Think of it this way. When you’re looking for a new car stereo, you most likely start by searching the telephone book. You find a few stores in your area and call them to ask about brands, models and pricing. Once you’ve decided which stores offer what you’re looking for, you drive over for a look around.

What happens when you pull into the parking lot of a store that looks run down? One that has obvious signs of neglect? One that looks as though the owner should have it condemned? If you’re like most people… you keep on driving!

Why? Are you afraid to leave your car with that stereo shop for fear it will get stolen? Do you think the store might not be honest? You don’t know these people, but from the image they portray… you are suspicious and skeptical.

The same thing applies to your Web design. When visitors come to your Web site, they are either rolling their eyes or smiling.

In many cases, your Web site IS your business. It is the image you present to the Internet world. We also know that there is a lot going on behind the scenes that contributes to your site functioning properly. A professionally designed Web site will give your business the foundation it needs to succeed by using the latest technologies and design applications, by being search engine compatible and by displaying correctly in a variety of browsers. When you hire The Artistic Geek, you get the skills, knowledge and expertise that only comes from years of hands-on experience.

Every Web site must have a domain name. A domain name is your Web site’s unique address on the Internet.

As an example, the domain name for HDRcustoms website is The most common domain names will end in .com, .net, or .org, but there are many more to choose from.

It is helpful if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

Do they have a reputation of honesty, quality and satisfied customers? How do they build websites? Will you (the client) or one of your employees be able to manage your own site with a little training?

Cut down on design and customization and focus on delivering the product inexpensively but effectively. You don’t need a custom website, just one that works.

5-10 page WordPress websites, Branding & Graphic Design, WordPress Training if needed, Professional Photography services & Social Media Development.

Know what you want, how much you have to spend and how long you have before the project needs to be completed.

Website Design Development and Web Consulting, Branding & Graphic Design, Professional & Fine Art Photography, WordPress websites, Social Media Development, Web Hosting consultations and referrals,  Domain Name Selection and Management, Search Engine Optimization, and WordPress Training.

Website Software and Content Updates, ongoing website development if needed, WordPress Training, Social Media Maintenance, SEO, Video Production, Photography Web Hosting Account Management, Domain Name Management, Consulting Services.

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